We will strive to replace all damaged goods. Please check your goods and email us WITHIN 3 WORKING DAYS of receipt of a damaged item to be eligible for a replacement or refund. We will send a reply email containing full details of our replacement / refund procedure. You MUST keep the damaged goods together with any damaged packaging until you receive instructions on what to do with them from us.
Refunds will be given at the discretion of THE PRINT NINJA, please contact us via email or telephone if you are in anyway unhappy with your purchase.